Legal

Cancellation&RefundPolicy

We want you to be happy with our work. This policy explains when cancellations and refunds are possible, how to request one, and which items are non-refundable.

1. Cancellation Policy

  • Orders / services can be cancelled within 7 days of purchase.
  • To request a cancellation, email info@vbeasy.com with your order ID and details.
  • If the service has already been processed or work has substantially begun, cancellation may not be possible.

2. Refund Policy

  • Refunds are only applicable for eligible cancellations made within 7 days of purchase.
  • Approved refunds are processed within 7 business days to the original payment method (e.g. PayPal).
  • Where work has already been partially delivered, any refund is pro-rated for the work not yet performed.
  • Certain products and services are non-refundable (see below).

3. Non-Refundable Items

  • Digital products, software licenses and completed customized services are non-refundable.
  • Custom development, builds and migrations once delivered or substantially completed.
  • Consultations and sessions that have already taken place.
  • Third-party costs (e.g. licenses, domains, paid APIs) purchased on your behalf.
  • Subscription-based services are only refundable if cancelled within the allowed period.

4. How to Request a Cancellation or Refund

Email info@vbeasy.com with your order ID, the service in question, and the reason for your request. We'll review it and respond within one business day. You can also reach us on WhatsApp at +1 (917) 764-9941.

5. Chargebacks & Disputes

If you have a concern about a payment, please contact us first — we'll always try to resolve it quickly and fairly. Filing a chargeback without contacting us may delay resolution while the dispute is investigated with the payment provider.

6. Contact

VB Easy
Email: info@vbeasy.com
Phone: +1 (917) 764-9941
Offices: New Delhi, India · Dehradun, Uttarakhand, India

© 2016 – 2026 · VB Easy · All rights reserved

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